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When your water heater stops keeping up, it can disrupt everything from morning showers and laundry to essential business operations. Alexander Services provides comprehensive residential and commercial water-heater services, including water-heater repair, water-heater maintenance, water-heater installation and water-heater replacement for traditional tank, gas, electric and tankless systems.
Whether you have no hot water, a leaking tank, inconsistent temperatures or an aging system, our team will assess the problem, explain your repair and replacement options, and provide upfront pricing before approved work begins. With exact-time appointments, instant phone quotes for many services and same-day service as our goal, you can get dependable help without waiting through a broad arrival window. If you are replacing an old tank or upgrading to a tankless water heater, we will help you choose a solution that fits your hot-water needs, property and budget.

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A leaking water heater, complete loss of hot water or sudden system failure can quickly disrupt your home or business. Alexander Services provides emergency and same-day water-heater repair for urgent problems involving traditional tank, gas, electric and tankless systems.
Whether your tank is leaking, the pilot light will not stay lit or the system has stopped heating, our team will diagnose the problem, explain your repair options and provide upfront pricing before approved work begins. Same-day service is our goal, subject to availability, and our exact-time appointments let you know when to expect your technician without waiting through a broad arrival window.
If you smell gas, leave the area and contact your gas utility or emergency services from a safe location before requesting water-heater repairs.
Water Heater Installation A proper installation makes all the difference in your system’s performance and lifespan. Our Apex water heater installers ensure your new unit is correctly sized for your home, safely connected, and running at peak efficiency from day one. We install traditional tank-style and tankless water heaters from trusted brands — all backed by manufacturer warranties and our own service guarantee.
Water Heater Maintenance Regular maintenance keeps your water heater running efficiently and prevents costly breakdowns. Our annual tune-ups include flushing sediment, checking safety valves, inspecting anode rods, and ensuring optimal temperature settings. Routine maintenance also helps extend your unit’s lifespan and can lower your energy costs.
Water Heater Repair No hot water? Leaking tank? Strange noises? Alexander Services provides same-day water heater repair for both gas and electric models. Our trained technicians diagnose the issue quickly and provide honest repair options before any work begins. Whether it’s a faulty thermostat, heating element, or leaking connection, we’ll restore your hot water supply fast.
Water Heater Replacement If your water heater is over 10 years old or breaking down frequently, replacement may be the smarter investment. We’ll help you choose the right model for your household size, budget, and energy preferences. Our Apex plumbing team offers fast replacement, professional removal of your old unit, and complete installation — often the same day you call.
Water Heater Emergency?
Your urgent water heater repair needs deserve immediate attention. Whether you're dealing with no hot water, a leaking tank, strange noises, or complete system failure, we understand how disruptive these problems can be to your daily routine. Our licensed plumbers respond quickly to water heater emergencies, working on all types of systems—traditional tanks, tankless units, gas and electric models.Book an appointment now!
Tankless Water Heater Installation Tankless water heaters deliver endless hot water on demand while reducing energy costs and saving space compared to traditional tank models. These systems heat water as needed rather than storing it, lasting up to 20 years with higher energy efficiency. Our experts specialize in tankless installation and conversion from traditional systems, ensuring proper venting, gas line sizing, and setup. We'll help you determine if tankless is right for your home and budget.
Not every water-heater problem requires a new system. The right recommendation depends on the source of the failure, condition of the tank or components, system age, repair history, installation conditions and expected cost of keeping the current unit in service.
Repair may be worth considering when:
Replacement may deserve consideration when:
Alexander Services will explain the findings and available options so you can make an informed decision. The final recommendation should be based on the actual condition of the system, not age alone.
Ready to solve your plumbing problem or request your exact-time appointment?
Contact Alexander Services today at
919-886-4822.

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Water heater problems can sneak up slowly or hit all at once.
Knowing the signs helps you address issues before they cause major damage.
The current website states that Alexander Services services and installs traditional tank and tankless water heaters, including gas and electric models. Confirm any brand, hybrid, heat-pump or light-commercial limitations before publication.
Alexander Services provides phone or text quotes for many water-heater repairs and installations. Some situations require an on-site assessment before an accurate price can be provided.
Same-day service is the goal, subject to appointment and technician availability. Call during published business hours for the fastest response.
The decision depends on the cause of the failure, the condition of the tank and components, repair history, system age, hot-water needs and the comparative cost of repair and replacement. A leaking or badly corroded tank often points toward replacement, while a serviceable component on an otherwise dependable unit may be repairable.
No. A tankless system must be correctly sized and may require changes to gas supply, venting, electrical service or plumbing. The best choice depends on the existing setup, hot-water demand, space, project goals and budget.
This could mean worn-out components or scaling on the heating elements.
Maintenance needs vary by system type, manufacturer requirements, water conditions and usage. Follow the equipment manufacturer’s guidance and ask a professional to recommend an appropriate service schedule for the installed system.
If you notice any of these signs, schedule a service call with Alexander Services before the problem worsens. Our licensed plumbers will diagnose and resolve the issue fast so you can get back to reliable hot water.
Not all companies are created equal. Check out what makes Alexander Services different.
FREE Diagnostics
with service or repair
Same-Day Service
is always our goal!
“Exact Time” Appointments
No time-windows. You’ll know exactly when we’ll be at your home
Upfront Pricing
No hourly charges, no hidden fees, no sales pressure – just honest repair and service.
Award-Winning Service
We have over a dozen awards for Service Excellence
Local Family Owned
in business since 2012
Christine and Frank Alexander started Alexander Services from their home in 2012. They set out to build a home-service company with customer experience at the center of every appointment.
The company’s guiding principle is “Treat Everyone Like it is Your Grandma.” That commitment means communicating clearly, respecting the customer’s property and making the service process easier from the first call through completion.
Most tank water heaters last 8–12 years, while tankless models can last 15–20 years with proper maintenance.
If your unit is over 10 years old and frequently needs repairs, replacement is usually the most cost-effective solution.
Yes! For most plumbing repairs and installations, we provide instant quotes by phone or text.
Once per year is recommended to remove sediment and maintain efficiency. Hard water areas may need flushing every 6 months.
Yes, we install all major energy-efficient and hybrid water heater models for both residential and light commercial use.
That depends on your household size and water usage. We’ll calculate the right capacity and system type to ensure consistent hot water for your needs.
For expert water heater repair, replacement, or installation in Apex NC, call Alexander Services at 919-886-4822
We proudly serve homeowners throughout Apex, Holly Springs, Cary, and the surrounding
Triangle with dependable service, honest pricing, and award-winning care.
Alexander Services provides Plumbing Services in the Greater Raleigh Area and surrounding areas. Offering both Commercial and Residential Services, we provide emergency services and are open 7 days a week to provide you quick, award-winning same-day service.
Need help with no hot water, a leaking unit, an aging system or a planned upgrade? Contact Alexander Services to request an exact-time appointment or water-heater quote.
Alexander Services
Plumbing, Gas, Water Heater, Sewer & Drain Services
Open 7 Days a Week
Servicing Apex, Holly Springs, Cary, Fuquay-Varina and Greater Raleigh Area
Phone:
(919) 886-4822
Text:
(919) 551-5996
Sales:
(919) 629-1091
Location:
128 Thomas Mill Rd
Holly Springs, NC 27540